How to correctly ask a question
In the world of rootdb.com, the answers given to a question depend on both, the way the question was asked, and the difficulty of finding an answer.
This guideline shows how questions should be formulated to get a satisfying answer :
Every questioner should take note of the following points:
Depending on the question, the following information may also be required:
This should make it easier for our community to actually respond to questions and answer them.
This guideline shows how questions should be formulated to get a satisfying answer :
Every questioner should take note of the following points:
- choose a meaningful title (not: “URGENTLY NEED HELP!!!!!!!”). The title of your post should immediately make clear what it is about.
- add a greeting at the beginning (e.g. "Hello" or "Hi", etc.). And a name or nickname under the text is just nice.
- On the other hand, the phrase “Thanks in advance!” is superfluous. We prefer to get feedback after suggesting a solution. And all readers also want to know whether the answer posted helped.
- Be polite and formulate your contribution with respect for other users - everyone helps voluntarily, free of charge and as best as they can.
- Use punctuation marks and upper and lower case letters, if possible grammatically correct sentences.
- After writing, check the text again for spelling errors.
- Anything illegal does not belong to a post.
- A short description with all significant and required information.
- And don't forget: As soon as the question has been resolved, the question and it answers which led to the resolution should be marked as solved.
Depending on the question, the following information may also be required:
- Operating system/program version, service pack etc., rough hardware configuration
- Manufacturer and name of the program
- Network infrastructure, such as routers/firewalls/switches, etc...
- The attempted solution strategies that did not lead to success.
- Possibly error messages from the software and/or in log files, also as screenshots
This should make it easier for our community to actually respond to questions and answer them.